Frequently Asked Questions

Can I visit and buy in person?

Yes! We’re based in Riga and have a shop with a display. You can visit, see the products, get advice and make a purchase on the spot.

Do you offer gift sets?

Yes! We offer ready-made sets with black caviar and custom options. Add seafood, delicacies, alcohol — anything you like. To pack as a gift, choose a gift box or bag.

Where do your seafood products come from?

We source globally, choosing only the highest-quality offers. We carefully vet every supplier and proudly share this information with our customers.

What payment methods are accepted?

Online — card only. In-store — card or cash. For companies — invoice with VAT.

How can I place an order?

You can order online, by phone, via chat, or in person. Online — pay by card. In-store — pay with card or cash.

When is the best time to buy fresh oysters?

We order oysters on Monday, they’re harvested on Tuesday and arrive on Thursday. Shelf life is 10 days from harvest. For the freshest oysters — come Thursday. Most are pre-ordered, but we keep a small stock on hand.

Can I receive my order via parcel locker?

No. We do not deliver frozen or chilled items via parcel lockers. Even with thermal packaging, delays may occur — and defrosting is unacceptable for quality.

Do you deliver under proper temperature control?

Yes. We guarantee full cold-chain integrity: frozen goods at -18°C, chilled at 0–4°C. We use special vehicles with freezing systems.

Can I trust the quality of your products?

Absolutely. We can provide certificates and documentation confirming freshness and authenticity. All frozen products are shock-frozen to preserve quality.

Do you really sell genuine black caviar?

Yes. We offer authentic black caviar from Italy, sourced from Europe’s largest producer — Calvisius and Ars Italica. The sturgeons live in near-natural river conditions. This is a premium-grade product available in high-end restaurants and stores, but you can buy it from us at wholesale prices. We offer 17 unique varieties — the largest selection in Eastern Europe.

How do I choose the right black caviar if you have 17 kinds?

You can find detailed info in the “About Caviar” section — including taste, texture, and origin. If you’re unsure, just call or message us and we’ll gladly help you decide.

Do you host tastings or masterclasses?

Yes! We regularly organize events, tastings, and masterclasses about caviar and seafood. All details are shared on our website and social media.

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